Reflective Listening
- Video Lectures
Reflective Listening
Synopsis
Competency: Foundations of PracticeCourse Overview
"Reflective listening is a communication strategy involving two
key steps: seeking to understand a speaker's idea, then offering the idea back
to the speaker, to confirm the idea has been understood correctly. It attempts
to "reconstruct what the client is thinking and feeling and to relay this
understanding back to the client". Reflective listening is a more specific
strategy than the more general methods of active listening. It arose from Carl
Rogers' school of client-centered therapy in counseling theory."
"Summarizing what the speaker said, using the listener’s own words. This is different than paraphrasing, where words and phrases are moved around and replaced to mirror what the speaker said. The reflective listener recaps the message using his own words."
Instructor
|
Clarissa KaraCommunications Advisor |